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Sales
professionals have to walk a very fine line when negotiating
with their customers. At one end of the spectrum, they
have to focus on protecting their company’s interests
during the pursuit of the sale. At the other end of
the spectrum, they must come up with a negotiated solution
that will ensure the perception of a win for the customer.
The reality is that, at times, customers and sales reps
alike are not focused on the long-term implications
of their actions. They are so focused on “winning” that
they damage any changes of future transactions. The
right approach is to take an approach that focuses on
a mutually beneficial outcome while seeking to build
the foundation for years of business. In The Salesman
as Negotiator program, we teach sales professionals
to become the best possible negotiators, set on protecting
relationships while closing transactions at higher margins.
Our
two-day workshop, The Salesman as Negotiator, provides
sales professionals with time-tested and proven tools
and skills that they can apply to the sales negotiations
they face with both new and existing clients. Regardless
of whether an account executive is finalizing the details
of enterprise license agreement with a Fortune 500 company
or negotiating an initial contract to break into a new
customer account, The Salesman as Negotiator Skills
teaches those essential skills to make participants
more effective. We first focus on educating each person
on their primary negotiation style to understand their
strengths and weaknesses. This information enables sales
professionals to then flex their style to deal with
other negotiating styles, even with the most adversarial
customers. Next, we teach professionals a five-step
negotiation process that has been utilized by some of
the largest and most successful companies in their respective
industries. This process utilizes a creative negotiation
process that focuses on a win-win for both parties.
Modules also cover negotiation tactics, deescalating
conflict and the pros and cons of various negotiation
situations. Role playing, group discussions, application
exercises and activities, self assessments enable skills
to be utilized and put to use immediately after the
workshop. and allow participants to turn them into reality.
By attending our two-day skills-based workshop, participants
will learn to:
- Strengthen their ability to handle any sales negotiation with confidence
- Place relationships in the center of discussions to preserve long-term
prospects
- Understand their own negotiation style so as to flex with other parties
- Plan and strategize prior to discussions to reach more successful outcomes
- Improve their ability to realize stronger outcomes via the use of higher
aspirations
- Recognize and defuse the most commonly used negotiation tactics
- Stop taking dangerous positions and focus on a negotiated outcome
- Utilize post-negotiations skills to improve future negotiation performance
- Reach profit targets through more effective negotiations
- Recognize and deescalate conflict that threatens to derail a negotiation

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